DIGITAL OR SOLUTION (2013)
An integrated solution for the operation room that helps medical teams to prepare operation, control connected surgical equipments, record patient data during the operating procedure, finish surgical reports afterward, and coordinate remotely with others. It is composed of 4 applications: OR Application, Report Application, Monitoring Application, and Conference Application. Integration with HIS, PACS, devices, and workflows are fundamental approaches in IQOR while customization and localization ultimately realize the safety and efficiency for mutual benefits of patients and hospitals.
SAFTY FIRST
At least 195,000 people die in hospital each year as a result of medical errors that could have been prevented. Since the UX design for medical system is critical, the design considerations need to be thorough. Such as visibility of system status, natural mapping, and consistency throughout applications are strictly implemented among applications.
EFFECTIVENESS
The surgery team works under a fast-paced, busy, and distracted environment. Their workload is high and they operate with gloves on. Thus the UI design has to provide affordance and reduce the needs for text input; meanwhile, the feedback to each action has to be clear and straightforward.
COMMUNICATION & COLLABORATION
In today’s health care system, delivery processes involve numerous interfaces and patient handoffs among multiple healthcare practitioners. Thus, critical information must be accurately communicated. Furthermore, helping medicals teams working together to improve patient safety and quality is also important since team collaboration in Medicine is essential.
FLEXIBLE & CUSTOMIZABLE
TIntegration with HIS (hospital information system), PACS (picture archiving and communication system), devices, and workflows are fundamental approaches in IQOR. The flexibility is based on modular design and can be customised and localised easily for hospitals to adopt solutions according to their needs.
HUMAN FACTORS
Considering the environment and usage context in the OR, legibility, readability, color plan, and touch target size are extremely important in medical applications due to safety reasons.
SURGICAL CHECKLISTS
The checklist identifies three phases of an operation: Before the induction of anaesthesia (“sign in”), before the incision of the skin (“time out”) and before the patient leaves the operating room (“sign out”). In each phase, a circulator must confirm that the surgery team has completed the listed tasks before it proceeds with the operation.
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UX planning_ Cynthia Lin, Emma Fa
UI flow_ Cynthia Lin, Emma Fa
GUI_ Christina Chiou
Client_ BENQ Medicai
Website_ http://www.benqmedicaltech.com/eng/product_content/38/