BIO
Cynthia Lin is a senior UX consultant/design lead from Taipei, Taiwan. She has 13+ years of experience in design and solid knowledge of HCI, visual communication, and information architecture. She also has one year teaching experience at university (Taiwan Tech.) Cynthia has a Master degree in HCI and a BFA degree in visual arts with a minor in information design (Academic ranking 1st.)
Previously working as the Sr. UX consultant & team leader with IBM. She used user-centered design to renovate the customer experience for the banking industry and produce real business outcomes. Meanwhile, she led her team members and supervises the design process from end to end. During her 3+ years of services, she has been awarded the IBM’s Manager’s Choice Award four times.
Prior to joining IBM, Cynthia worked as the UX lead/manager of Lifestyle Design Center at BenQ Corp. for 7 years. She was in charge of the product UX planning/strategies, setting design guidelines, leading in-house UI+GUI designers, and project management for various product lines including smart devices, consumer electronics, and medical system. Her works at BenQ were awarded internationally many times, including iF Gold, IDEA Bronze and Reddot.
Later, Cynthia and two friends started the Digital Medicine Lab in 2014. It is a design studio which they created as a platform to deliver the values they believe in. Their objective is to provoke thoughts through art and design since they are all interested in the psychological or sociological changes caused by current or future technologies. They founded the lab because they want to do something interesting and good to the society, which is neither profit-driven nor money-oriented. Sometimes they did design consulting services for other startups in Taipei, Shanghai, and Beijing. Meanwhile, Cynthia also freelanced for IDEO Shanghai.
Currently Cynthia is in search of new challenges in Taipei or Shanghai, she is especially interested in technologies and products that truly transform people's lives on a global scale. Please email directly. cynthia2891@gmail.com
Cynthia believes thinking and social responsibilities should come before the design. In her spare time, she likes reading, dog walking, and pour-over coffee. Get in touch at cynthia2891@gmail.com.
SUMMARY
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A fast learner and team player.
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Hands-on experience in UX design (from product UX planning to UI specifications), design team lead, project management, and design teaching.
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With extensive user experience design experience across various types of product developments, including smart devices (from mobile platforms to mobile apps), consumer electronic products(smart TVs, smart monitors, projectors, digital cameras...etc), and medical system.
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Expert in system-thinking, able to deliver design solutions that not only meet the user requirements but also satisfy the brand strategies.
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Familiar with agile development process and cross-functional team communication and collaboration.
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Strong, clean visual design sense. (but not interested in visual design positions)
SPECIALITES
Human-computer interaction (HCI), user interface design, user experience design, design strategy, team lead, design management, information architecture, design research, heuristic evaluation, prototyping, web design, typography, and usability testing
EXPERIENCE
Sr. UX Design Strategy Consultant / Team Lead
IBM | Taiwan
Apr. 2016 – Jul. 2019
Reinvent the banking industry and produce real business outcomes by UX design, including app and web design for personal and corporate banking. Lead the design team members and supervise the design process from end to end. During my service with IBM I have been recognized in the IBM Manager's Choice Award 4 times.
Co-Founder
Digital Medicine Lab | Taiwan
Mar. 2014 – Feb. 2016
An art+design studio that provokes thoughts and raises awareness of psychological or sociological changes caused by digital electronics or current/future technologies through interaction arts or app design. We initiate projects that are not profit-driven.
Sr. Interaction Designer (Freelance)
IDEO | Shanghai
May 2014 - Aug. 2015
Interaction design for mobile app, web, and digital design.
Design Manager (UX/UI)
BenQ Corp.
Mar. 2007 – Mar. 2014
Interaction design for mobile app, web, and digital design.
Lecturer
National Taiwan University of Science and Technology
Aug. 2011 – Jul. 2012
To lecture on User Interface and Interaction Design at the Department of Industrial and Commercial Design.
Interaction Designer/ Researcher (Contract)
Yahoo! + Taiwan Tech
May 2005 – Jul. 2006
Research and Development projects with Yahoo! Taiwan:
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YAHOO! Widget Research and Development
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An Investigation on the User Experience of Special Web Advertisement Styles by using Eye-Tracking Technology
AWARDS
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2016, 2018, 2018, 2019 - IBM Manager's Choice Award
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2010 iF - Gold | Germany
The SmartDuet UI for BenQ Gemini Smartphone (Product interface)
iF Exhibition | INFO -
2008 IDEA - Bronze | USA
The Free Surf UI for BenQ MID Aries2 (Interactive Product Experience)
Introduction on Businessweek | INFO -
2008 Red Dot | Germany
The BenQ MID Aries2 (Product interface) -
2008 Speaker at UiGathering
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2004 Microsoft’s Imagine Cup - Best Idea
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2004 BFA Academic Ranking - 1st
EDUCATION
National Taiwan University of Science and Technology
Master in Design, HCI track
2004 – 2007
PATENTS
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Display Methods of Digital Files
China I 201110003056.9, issued Oct. 17, 2012
Software User Interface -
Display Methods for Hand-held Devices
Taiwan I 348113, issued Sep. 1, 2011
Software User Interface